SkyBooker

Support

About a booking? Contact the seller. SkyBooker compares offers and hands you to the seller to book. Your confirmation email names the seller, and only the seller can change, cancel or refund a booking. We cannot see your booking and cannot act on it.

For anything about the app itself, write to support@apsoluts.com. Tell us the search you ran (route, dates, travellers) and what happened instead of what you expected. There is no account to look up.

Common questions

The price at checkout is different from the price in the app.

The app shows the price the seller reported at the moment of the search. Fares change continuously, and a seller may add a payment or service fee at checkout that it did not report. The seller's checkout price is the one you pay. If a seller's checkout price is consistently different from what it reports to us, tell us which seller and route โ€” that is something we can raise with the network.

What does "self-transfer" mean?

Two or more separate tickets combined into one itinerary by the seller. The airlines do not treat it as one journey: you collect and re-check bags, clear immigration if needed, and if the first flight is late you miss the second at your own cost. The app labels these and lets you exclude them in the search options.

Why is a bag fee shown?

Because it is the fee the seller reports for the first checked bag on that fare, so that a "cheap" fare with no bag can be compared honestly with one that includes it. Confirm the allowance on the seller's site before paying.

No results, or "some sellers did not respond".

A partner network was slow or down, or the route has no offers for those dates. Try again in a moment, widen the dates, or allow nearby airports. If a route that should have results never does, tell us.

Do you get paid when I book?

Yes โ€” the seller pays us a commission for bookings made through the app. It does not change the price you pay, and it does not affect the order of results, which follows the sort you chose.

Where are my saved trips?

On your device, in the Trips tab. They are not sent to us, so they do not sync between devices and are removed if you delete the app.

How do I delete everything?

Delete the app. It stores only your saved trips and preferences, on the device, and we hold nothing about you. For data you gave a seller when booking, contact that seller.