LinguaGo
Effective 8 September 2026 · Last updated 8 September 2026
LinguaGo translates what you type, say, photograph or hand it as a document. Translating means text sometimes has to leave your phone, so this policy is mostly about exactly when that happens, what goes with it, and what does not. It describes the app as it actually behaves.
The short version. There is no account, so there is nothing about you to hold. We do not collect your location, an advertising identifier, your contacts, or a device fingerprint. Where your phone can translate on its own it does, and nothing leaves at all. Where it cannot, the text you asked for is sent through our own translation server to an AI model and the result comes back — the text is not kept, except that short generic phrases may be reused so nobody pays twice to translate the same sentence, which you can switch off. Photographs are read on your device and never uploaded. Usage and crash reporting are off unless you turn them on, and carry no identifier at all.
LinguaGo is published by Apex Root Solutions LLC ("we", "us"), a limited liability company organised under the laws of the State of Delaware, with its registered office in Wilmington, New Castle County, Delaware, and its principal place of business in Cedar Hill, Dallas County, Texas. We are the controller of the limited personal data described here. You can reach us at support@apsoluts.com.
LinguaGo has no sign-up, no login, no email address and no profile. We do not know who you are, and we have no user record to look you up in. Everything the app remembers — your history, your saved phrases, your trips, your settings — is stored in the app's own storage on your device.
If you have downloaded an offline language pack for the pair you are translating, the translation runs entirely on your device and nothing leaves it. On iPhone and iPad this uses Apple's on-device translation; on Android it uses Google's ML Kit translation models, which run locally once downloaded. Results produced this way are labelled On-device in the app.
For a language pair with no downloaded model, the text you asked to translate is sent over an encrypted connection to a translation server we operate. That server passes it to Google's Gemini API and returns the result. If that call fails, it is sent to Mistral instead, so one provider's outage is not an outage for you. Every result produced this way is labelled AI translation in the app, so you always know which happened.
What is sent is the text itself, the two language codes, and nothing else. Your name is not attached, because we do not have it. No identifier travels with the text — see section 6 on how your daily allowance is counted without one.
Google and Mistral process the text as our processors in order to return a translation. Neither is given an identifier for you, and we do not permit either to use the text to train their models.
Travellers ask for the same sentences. To avoid paying to translate "where is the train station" thousands of times, our server may keep a short, generic phrase and its translation, and reuse it for everyone. This is a switch in Settings and you can turn it off, after which nothing you translate is stored at any point.
While it is on, the following are never kept, regardless of the setting:
These rules are applied on the server before anything is written. They are deliberately blunt and will refuse to cache many harmless phrases, because the cost of wrongly refusing is one extra translation and the cost of wrongly keeping is somebody else's sentence in a shared store.
The free tier includes a small number of online translations per day, so there has to be some way to count them. When you install LinguaGo it generates a random number for itself. It is not your device identifier, not an advertising identifier, and matches nothing any other app can see. Deleting LinguaGo destroys it.
That number is used only to draw translation credit from our server. It is never sent together with the text you are translating: the credit your translations spend cannot be traced back to it. What is stored on our server therefore cannot say who translated what.
Voice and Conversation modes transcribe speech while you talk. Where your device and language support on-device transcription, this happens locally. Where they do not, the audio is transcribed by the operating system's own speech service — Apple's on iPhone and iPad, Google's on Android — under that company's privacy policy, not ours. The app asks for microphone and speech recognition permission before this can happen, and the resulting text is then treated exactly like typed text under sections 3 to 5. Audio is held only for the length of the utterance and is never written to disk or sent to us.
Camera mode reads text out of frames as they arrive, on your device, using Apple's Vision framework on iPhone and iPad and Google's ML Kit on Android. Frames are never written to disk, never uploaded, and never sent to us. Only the text that was recognised is translated, under sections 3 to 5. The same applies to a photograph you choose from your library.
A PDF, Word or PowerPoint file you hand to LinguaGo is opened and read on your device. The file itself is never uploaded. Its text is translated under sections 3 to 5, and is exempt from the shared cache in section 5 without exception — a document is the most sensitive text the app handles and the least likely to be useful to anyone else.
Settings contains a control that deletes all of it at once.
Off unless you turn it on. When on, your trips, saved phrases and flashcards are copied to your own iCloud account so a new phone does not start empty. This is your iCloud, not our server: we cannot see it. Translation history is never included.
Both are off unless you turn them on, and neither is a condition of using the app.
Neither goes to a third-party analytics service. There is no analytics SDK in the app.
Paid plans are handled by RevenueCat, which sits in front of the Apple App Store and Google Play. RevenueCat receives purchase events, an anonymous identifier it generates itself, and your device and app version. It never receives anything you translate. We never see your card: Apple and Google bill you and tell us only whether a subscription is active.
On Android, Google Play Billing is used to complete the purchase, under Google's own privacy policy.
LinguaGo is not directed to children under 13, and we do not knowingly collect personal information from them. Because there is no account, we have no practical way to identify a child user; if you believe a child has provided us with personal information, write to us and we will delete what we can identify.
Traffic between the app and our server is encrypted in transit. Cached phrases under section 5 are stored for a limited period and swept automatically. Usage counts and crash reports carry no identifier and are retained only in aggregate. Because there is no account, there is no profile to retain and nothing to delete on a server when you stop using the app — deleting LinguaGo removes everything it kept, and destroys the random number in section 6.
Depending on where you live, you may have rights to access, correct, delete or port personal data, to object to or restrict processing, and to complain to a supervisory authority. The honest position is that we hold almost nothing that could identify you: there is no account, and what is on our server cannot be tied back to a person. Write to support@apsoluts.com and we will do what can be done, and tell you plainly where there is nothing to act on.
Our server and our AI providers are located in the United States. If you use LinguaGo from outside the United States, text you translate online is processed there. Where required, transfers rely on the European Commission's standard contractual clauses or an equivalent mechanism.
If this policy changes we will update the date at the top and, for a change that materially affects what leaves your device, say so in the app before it takes effect.